Datenschutzerklärung

Last Updated: 24.08.2023

Welcome to Nurosym ("we," "us," or "Nurosym"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and purchase our medical neuromodulation device ("Product"). By accessing or using our website and purchasing our Product, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: When you visit our website, create an account, place an order, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
Device Data: When you use our bioelectric health neuromodulation device, we may collect usage data, device performance information, and diagnostic data. This information helps us improve our Product and provide better customer support.
Website Usage Information: We may collect information about how you navigate and interact with our website, including IP address, browser type, operating system, pages viewed, and referring website.

How We Use Your Information

Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, send order confirmations, and provide shipping and tracking information.
Customer Support: Your information helps us assist you with any inquiries, requests, or technical support related to our Product.
Communication: We may use your contact information to send you updates about your orders, promotional materials, newsletters, and other relevant information. You can opt-out of these communications at any time.
Improvement and Research: We analyze device data and usage patterns to improve the performance, features, and user experience of our Product. This may involve aggregated and anonymized data.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, fulfilling orders, conducting business operations, or providing customer support. These third parties are required to maintain the confidentiality of your information.

Additionally, we may disclose your information in the following circumstances:

Legal Requirements: If required by law, we may disclose your information to comply with a subpoena, court order, or government request.
Protection of Rights: We may share information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

Your Choices

You have the right to:

Access and correct your personal information.
Object to the processing of your information for certain purposes.
Delete your account and personal information.
Opt-out of promotional communications.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at care@nurosym.com.

By using our website and purchasing our Product, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.